The party operator’s guide to clients and communication
- How to confirm a booking so nothing gets missed →A confirmation is a checklist wearing a friendly tone: date, window, address, what the client provides, what you bring, and what happens if weather turns.
- How to get more reviews from party clients →Ask the day after, by text, with a direct link, while the photos are still on their phone. Operators who ask every client get reviews from about a third of them.
- How to handle a bad review →Reply once, publicly, calmly, with the facts and the fix. Prospects read your reply harder than they read the review.
- What to ask a client before booking a party →Eleven questions that prevent most day-of surprises: surface, slope, water, power, gate width, pets, guest count and ages, HOA rules, parking, on-site contact, and neighbors.