[{"data":1,"prerenderedAt":21},["ShallowReactive",2],{"guides-hub-clients-and-communication":3},[4,9,13,17],{"path":5,"title":6,"description":7,"draft":8},"\u002Fguides\u002Fclients-and-communication\u002Fhow-to-confirm-a-booking-so-nothing-gets-missed","How to confirm a booking so nothing gets missed","A confirmation is a checklist wearing a friendly tone: date, window, address, what the client provides, what you bring, and what happens if weather turns.",false,{"path":10,"title":11,"description":12,"draft":8},"\u002Fguides\u002Fclients-and-communication\u002Fhow-to-get-more-reviews-from-party-clients","How to get more reviews from party clients","Ask the day after, by text, with a direct link, while the photos are still on their phone. Operators who ask every client get reviews from about a third of them.",{"path":14,"title":15,"description":16,"draft":8},"\u002Fguides\u002Fclients-and-communication\u002Fhow-to-handle-a-bad-review","How to handle a bad review","Reply once, publicly, calmly, with the facts and the fix. Prospects read your reply harder than they read the review.",{"path":18,"title":19,"description":20,"draft":8},"\u002Fguides\u002Fclients-and-communication\u002Fwhat-to-ask-a-client-before-booking-a-party","What to ask a client before booking a party","Eleven questions that prevent most day-of surprises: surface, slope, water, power, gate width, pets, guest count and ages, HOA rules, parking, on-site contact, and neighbors.",1783921367660]